PARTICIPANT Not a Participant?

"Excellent customer service is rare these days. You have been wonderful to work with over the last year or two and your employees handle every situation with composure and professionalism. They are always pleasant, prompt and knowledgeable."

– JulieAnn

"We have used Peak1 Administration for the administration of our flexible spending account, health reimbursement account, and COBRA for the last three years. We have found that the staff of Peak1 is extremely willing and helpful in addressing any questions that have arisen. I highly recommend the staff of Peak1 to any company that is considering an administrator for these types of plans."

– David Acevedo, Farm Bureau Mutual Insurance Company of Idaho

"I just wanted to thank you for always answering my questions so quickly and getting reports to us quickly! Your hard work and awesome customer service is greatly appreciated!"

– HRG: Healthcare Resource Group

"Everyone I have dealt with at Peak1 has been great, from a employee point of view and as an administrator. From my experience Peak1 has been the best to deal with out of every other carrier I have had dealings with. Thank you again for all your help!"

– Peter

“We are most pleased and impressed with the professionalism of Peak1 Administration. Our School District has a Health Reimbursement Arrangement with Peak1. From the onset with the set-up of our account and continuing now, we have experienced excellent communication and prompt, courteous, and accurate service in all aspects of our agreement with them."

– Sherry Phillips

"The Peak1 Mobile App is fantastic. No more scanning, saving, and uploading receipts from a PC. Simply log in with your fingerprint if you’d like. You can easily see which claims need documentation, and it’s a breeze taking a photo and uploading the necessary documents. Submitting manual claims is incredibly fast and easy. If you don’t see one of your dependents listed, you can add them easily within the app. You have the ability to view claims history, account balance and contributions, plan year dates, last day to submit claims for the plan year and so much more. Receiving text alerts is another great feature. I received a text when the administrator entered the claim, and another one when it was processed. There was no wondering if additional documentation was needed. Most companies have a mobile app nowadays and not all of them are worth downloading, but the Peak1 Mobile App is a must have!" 

 

 – FSA Participant